Communications and Information Technology Commission

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هيئة الاتصالات وتقنية المعلومات is an application categorized under “Community” in the Google Play Store. This application is developed by CTIC KSA and has content applicable to individuals aged three and above. It is compatible with Android version of 4.4 and above and was recently updated on March 14, 2020. The current version of the application is 2.0.4 and the size of the application is 31 MB. The application does not contain any ads. It is available in Google Play and does not offer any in-app purchases. This application has more than 100,000 installs and has been reviewed by more than 1,900 users giving it a 3.7 rating in the Google Play Store.

The Communications and Information Technology Commission (CITC) (Arabic: هيئة الاتصالات وتقنية المعلومات‎, Hai’at al-Ittisalat wa Tiqniyyat al-Ma`lumat) is the Saudi communications authority. It was first established under the name of Saudi Communications Commission in accordance with the decision of the Council of Ministers. The name was changed after the Commission was assigned new tasks related to information technology. Since October 2006, CITC has been handling the DNS structure and filtering in Saudi Arabia in the place of KACST (King Abdulaziz City for Science and Technology)

The Communications and Information Technology Commission’s implementation of electronic services (trial version), through which several services can be used, including:

My numbers service: it provides you the ability to view all mobile numbers and services related to your identity.

Complaints: You can submit and follow up a complaint related to the service provider and the possibility of escalating it.

Approved Offers: You can view all offers and packages of approved service providers.

Scale: You can measure your network performance with accurate and detailed measures.

Communications: Through this, you can have the Authority be informed of any disturbing use or emergency breakdown of telecommunications service providers.

Registration of requests to provide a communication service: The service provides registration of requests to provide a communication service for users to inquire about the telecommunications services available for any site specified by the service user and allows the user to register requests to provide the service for sites that do not have communication services.

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Communications and Information Technology Commission’s (CITC) Mobile Application of e-services provided to the public (Beta version). Through this, you can use several services, like:

Argami: It allows you to view all the mobile numbers and services registered on your ID.

Complaints: You can submit and follow up a complaint related to the service provider.

Approved Offers: It allows you to know the details of approved offers of all service providers.

Meqyas: You can measure the performance of your network with accurate, detailed measures.

Reports: With this option, you can inform the Communications and Information Technology Commission of any disturbing use or emergency breakdown of telecommunications service providers.

Providing Telecommunication services request service: A service that allows users to inquire available services at a specific location, with the ability to submit a request of unavailable services.